Accueil 2019

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CONSEILS EN
RELATION CLIENT

De la stratégie commerciale à la politique de traitement des réclamations, nous vous accompagnons pour obtenir des résultats concrets !

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EVALUATIONS DE VOTRE RELATION CLIENT

De l’enquête satisfaction à l’analyse de la qualité de vos contacts clients (interactions réelles et clients mystères), notre objectif est de mettre en avant la voix du client !

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FORMATIONS A LA RELATION CLIENT

De l’orientation client aux techniques d’accueil et de vente, nos formations sont orientées sur la pratique et proposent des méthodes innovantes, notamment par l’utilisation du jeu !

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Spécialiste de la relation client en Suisse depuis 2003

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Nos services

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Ils nous font confiance

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News et actus

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Contenus téléchargeables

[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1575966804747{padding-bottom: 15px !important;}” el_id=”download”][vc_column width=”1/3″][altamedia-banner-section heading-text=”Livre Blanc – Services clients suisses 2022 – Entre savoir faire, savoir être et innovation ” pdf-url=”url:https%3A%2F%2Faltamedia.ch%2Fwp-content%2Fuploads%2F2022%2F03%2Faltamedia_LivreBlanc_servicesclients2022-2.pdf|title:Livre%20blanc%20%3A%20services%20clients%20suisses%202022||” article_image=”4479″][/vc_column][vc_column width=”1/3″ el_id=”download”][altamedia-banner-section heading-text=”Livre Blanc – Comment travailler efficacement en home office ? En 5 étapes” pdf-url=”url:https%3A%2F%2Faltamedia.ch%2Fwp-content%2Fuploads%2F2020%2F04%2FLivreBlanc_HomeOffice_altamedia_2020.pdf||target:%20_blank|” article_image=”2739″][/vc_column][vc_column width=”1/3″][altamedia-banner-section heading-text=”Livre Blanc – Comment nous répondent les services clients en Suisse ?” pdf-url=”url:https%3A%2F%2Faltamedia.ch%2Fwp-content%2Fuploads%2F2019%2F12%2FLivre-Blanc-Comment-nous-r%C3%A9pondent-les-services-clients-en-Suisse.pdf|title:COMMENT%20NOUS%20R%C3%89PONDENT%20LES%20SERVICES%20CLIENTS%20EN%20SUISSE%3F|target:%20_blank|” article_image=”2120″][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”white”][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_column_text el_class=”altamedia-title”]

Contenus téléchargeables

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LES SUISSES ET LA RELATION CLIENT 

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Cet été, tous obsédés

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